Massage FAQ

1. What should I wear when I am assessed and when I receive massage?
2. Why do I need to have an assessment?
3. How should I prepare for massage?
4. I have a cold, but I don't think it's contagious. Can I come to a massage?
5. How often should I come to massage?
6. I have insurance coverage.  Is it available in this clinic?
7. Is therapeutic massage painful?
8. How long does massage effect last?
9. What kind of oil do you use?
10. If I have a allergy to certain oil, can I still get a massage?
11. Can I have a massage even though I am pregnant?
12. I feel muscle soreness after massage. Is this normal?
13. Do you offer gift certificates?
14. What conditions can benefit from massage?
15. What is absolutely contraindicated for massage?

1. What should I wear when I am assessed and when I receive massage?


For massage, you will be asked to undress to your comfort level. Usually people dress down to their underwear. For assessment, you should bring your own shorts and T-shirt/sports bra.


2. Why do I need to have an assessment?


To have an effective therapeutic massage, you will need to be properly assessed so that the therapist will have a greater understanding of your body.  This can include a postural and gait assessment, range of motion tests, special orthopedic tests and palpation.  In order to maximize your treatment time, the therapists may use a voice recorder to make a quicker record of assessment results. 


3. How should I prepare for massage?


Please do not consume alcohol or recreational drugs before your treatment.  The therapist will end the treatment if this has occurred.


For your comfort, try not to eat at least 2 hours before your massage treatment.


If you are receiving a Myofascial Treatment, please do not use body lotions on the area to be treated as this will inhibit the effectiveness of the technique.



4. I have a cold, but I don't think it's contagious. Can I come to a massage?


For your greatest benefit, massage should be avoided as it can increase your symptoms.  If you have a cough or runny nose, it is best to stay home and rest as there still may be a chance of passing on the cold.  Please call us if you are unsure.


5. How often should I come to massage?


This will vary from person to person.  If you suffer from a lot of chronic pain, you may need to come more than once a week.  The therapist will discuss a long term treatment plan that works best for you.


6. I have insurance coverage.  Is it available in this clinic?


Yes, since we are Registered Massage Therapists you can claim our services if your health plan includes it.  You will receive a receipt with our provider information for this purpose. We can also direct bill to some insurance companies.  Please check your health plan to determine if you have coverage.


7. Is therapeutic massage painful?


Although most people believe a deep, painful massage is most effective, it is not always true.  Your therapist will ask about the pressure during the appointment to ensure you receive an effective treatment within your pain tolerance.  Please voice any concerns with your therapist as he/she will do their best to accommodate you.
  
8. How long do the effects of massage last?

The duration will vary from person to person.  The effects are supplemented by home care exercises that your therapist will assign to you after the treatment is complete.


9. What kind of oil do you use?

We use Gecko Massage Oil and G2 Lotion which use Holly Oil as the base.  It is hypoallergenic.

10. If I have a allergy to certain oil, can I still get a massage?


You can still receive a massage if you have allergies to the oil/lotion we use.  The therapist will use corn starch instead, or you can bring in a product you prefer.


11. Can I have a massage even though I am pregnant?


Yes of course!  All Registered Massage Therapists are trained to properly treat pregnant clients and they really enjoy it. We also have a pregnancy massage table so pregnant clients can lay on their stomachs even in the 3rd trimester.


12. I feel muscle soreness after massage. Is this normal?


This is referred to as "kickback pain" and usually occurs after the first one or two treatments with deep pressure.  This usually happens less and less as the client receives regular massage.


13. Do you offer gift certificates?


Yes we do! Please ask your therapist for more information


14. What conditions can benefit from massage?


Over 70 conditions can benefit from massage including:

Musculoskeletal Injuries

  • Scar Tissue
  • Joint Sprains, Muscle Strains
  • Dislocations, Fractures
Overuse Injuries
  • Plantar fasciitis, Tendonitis, Bursitis, Frozen Shoulder, Compartment Syndromes
Head/Neck
  • Whiplash, Torticollis, Migraine and Tension Headaches
Postural Dysfunction
  • Pes Planus, ITB Contracture, Patella-Femoral Syndrome
  • Hyperlordosis, hyperkyphosis, Scoliosis
Joint Dysfunction
  • TMJ Dysfunction, Osteoarthritis, Degenerative Disc Disease
Central Nervous System
  • Seizures, Hemiplegia, Multiple Sclerosis, Parkinsons, Cerebral Palsy
  • Poliomyelitis, Spinal Cord Injury
Peripheral Nervous System
  • Carpal Tunnel Syndrome, Bell's Palsy, Thoracic Outlet Syndrome, Piriformis Syndrome
  • Radial, Ulnar, Median and Sciatic nerve lesions
Respiratory
  • Asthma, Chronic Bronchitis, Emphysema, Sinusitis
Circulatory
  • Hypertension, Congestive Heart Failure, Raynaud's Disease
Gastrointestinal
  • Irritable Bowel Syndrome, Constipation, Inflammatory Bowel Disease
Systemic
  • Fibromyalgia, Chronic Fatigue Syndrome, Cancer, HIV, AIDS
  • Diabetes Mellitus, Osteoporosis


15. What is absolutely contraindicated for massage?

If a condition or situation is contraindicated, that means that massage treatment should not be performed.  Under no circumstance should massage be performed if the client has any of the following:

     General Condtions

  • Acute conditions requiring first aid or medical attention including: anaphylaxis, appendicitis, cerebrovascular accident, diabetic coma or insulin shock, myocardial infarction, pneuomothorax, atelectasis, severe asthma attack, status asthmaticus, acute seizure or syncope, acute pneumonia
  • Advanced kidney/respiratory/liver failure
  • Diabetes with complications such as gangrene, advanced heart or kidney disease or very unstable or high blood pressure
  • Eclampsia
  • Hemophilia
  • Hemorrhage
  • Post cerebrovascular accident or post myocardial infarction where the condition has not stabilized
  • Severe atherosclerosis
  • Severe, undiagnosed headaches in those over 50 years of age
  • Severe, unstable hypertension
  • Shock
  • Significant fever (38.5 degrees Celcius, 101.5 degrees Fehrenheit)
  • Some highly metastatic cancers not judged terminal
  • Systemic contagious or infectious condition
    Local Conditions - Massage is not indicated locally for the following:
  • Acute Flare Ups of rheumatoid arthritis, systemic lupus erythematosus, ankylosing spondylitis
  • Acute neuritis
  • Acute trigeminal neuralgia
  • Aneurisms deemed life threatening
  • Deep vein thrombosis, thrombophlebitis or arteritis
  • Ectopic pregnancy
  • Esophageal varicosities
  • Frostbite
  • Local contagious conditions
  • Local irritable skin conditions
  • Malignancy
  • Open wounds, sores or decubitus ulcers
  • Pain syndromes such as causalgia or reflex sympathetic dystrophy
  • Radiation therapy site both during and up to several weeks after radiation therapy (physician's consent is required)
  • Recent burn
  • Undiagnosed lump
  • Varicosities (up to 24 hours post treatment with saline injections)